> ## Documentation Index
> Fetch the complete documentation index at: https://docs.fga.dev/llms.txt
> Use this file to discover all available pages before exploring further.

# Auth0 FGA support channels

> Learning about Auth0 FGA support channels

You can find support for Auth0 FGA several ways, depending on your subscription level.

## Community Support

Support for the Auth0 FGA free trial is provided in the [Auth0 Fine-Grained Authorization (FGA)](https://community.auth0.com/c/fga/111) section of the Auth0 Community.

## Enterprise Customer Support

Support for Auth0 FGA enterprise subscribers is provided at [Auth0 Support](https://support.auth0.com).

The name of an Auth0 tenant is mandatory when submitting a support request. Customers that do not have an Auth0 enterprise subscription are provided with a tenant when the service is provisioned.

When submitting support tickets for Auth0 FGA, please include the following:

* The Account ID for your Auth0 FGA Account.
* The Store ID where you are experience the issue.
* The Auth0 FGA Authorization Model.

Read more about [Auth0's support plans](https://auth0.com/docs/troubleshoot/customer-support/support-plans), including priority levels, response times and support hours.

## Operational Status

You can check the system health in the [Auth0 FGA status page](https://status.fga.dev/).

## Related Sections

[Subscription Plans
Learn about the Auth0 FGA subscription plans.](https://docs.fga.dev/subscription-plans.md)

[Auth0 FGA Dashboard
Sign up for an Auth0 FGA account.](https://dashboard.fga.dev)

[Auth0 Support
Visit the Auth0 support site.](https://support.auth0.com)